Privacy Policy

1. Data Controller

This policy describes how Nocta Univers collects, uses, and protects the personal data of its customers.
📧 Contact: Contact.nocta.univers@proton.me

2. Data Collected

When using our site, we may collect the following data:

  • Identification information: first name, last name, postal address, phone number, email.

  • Payment information: bank details (via secure provider, never stored directly).

  • Browsing data: IP address, browser type, pages visited.

3. Purpose of Collection

Personal data is collected to:

  • Process and ship orders.

  • Provide customer service (after-sales support).

  • Manage billing and accounting.

  • Improve the user experience on the site.

  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

The processing of your data is based on:

  • Performance of a contract (order placed on our site).

  • Consent (newsletter subscription, marketing communications).

  • Legal obligations (invoice retention, fraud prevention).

5. Data Sharing

Your data is never sold. It may only be shared with:

  • Our logistics providers (delivery).

  • Our payment providers (secured).

  • Our technical partners (hosting, site maintenance).

6. Retention Period

  • Customer data: retained for 3 years after the last interaction.

  • Billing data: retained for 10 years (legal obligation).

  • Browsing data (cookies): maximum 13 months.

7. Your Rights (GDPR)

In accordance with regulations, you have the following rights:

  • Access to your data.

  • Rectification if inaccurate.

  • Erasure (right to be forgotten).

  • Objection to processing (e.g., newsletter refusal).

  • Portability (transfer of your data).

To exercise your rights, contact us at: Contact.nocta.univers@proton.me

8. Data Security

We implement all necessary technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

9. Cookies

Our site uses cookies to improve navigation and user experience.
You can configure your preferences in your browser to accept or refuse them.

10. Policy Changes

Nocta Univers reserves the right to modify this policy at any time. The current version is always available on our site.